FAQ

Services

· Low Maintenance: Faux flowers no watering, sunlight, or pruning, making them ideal for busy individuals or low-light environments.
· Long-lasting: Unlike real flowers, faux flowers don’t wilt or die, ensuring that they stay vibrant and beautiful indefinitely.
· Allergen-Free: Faux flowers are perfect for people with allergies, as they don’t produce pollen.
· Cost-Effective: Over time, faux flowers can be more economical since they don’t need to be replaced like real flowers.
· Versatility: Available in any season and variety, faux flowers offer more design flexibility.

Yes, we do offer custom designs. Our team at New Leaf Designs specializes in creating personalized home arrangements and plantscapes that perfectly fit your unique style and space. Whether you have a specific vision in mind or need expert guidance, we’re here to bring your ideas to life. Feel free to reach out to us for a consultation, and we’ll work closely with you to create something truly special.

· Dusting: Regularly dust your silk flowers using a soft cloth, feather duster, or compressed air to keep them looking fresh.
· Avoid Sunlight: Keep them out of direct sunlight to prevent colors from fading over time.
· Cleaning: If your arrangement becomes dirty, gently clean the petals with a damp cloth or use a mild soap solution and rinse with cold water.

·        Email: Send us an email at support@newleafdesigns.com with your inquiry, and we’ll respond within 24-48 hours.
·        Phone: Call us at 407-663-9855 during our business hours (Monday to Friday, 9 AM – 5 PM EST).

Delivery

·        After your order ships, you will receive a tracking number via email to monitor its delivery status.

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Payment

We currently accept payment from all major credit card companies, including American Express. In addition, we accept payment from Paypal, Shopify Pay, and Google Pay.

Promotions

  Yes, we offer special pricing for bulk orders and event services. Please contact us for more details.

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